I had a couple of pairs of Anvil scissors and after a couple of years of use the screw came loose. I tried peening the screw to keep it in place but that didn't work. I held onto them for a while and finally contacted the company. They told me to send them in and they'd replace the screw. I returned home from vacation to find an envelope from Anvil containing two pairs of brand new scissors. I was not expecting this at all and was extremely well pleased. Just letting you all know the company stood behind their product far more than I expected. Thanks Anvil.